Projectopia ENVATO ADD ON
That is an add-on plugin for the core Projectopia Project Management Plugin.
The Projectopia Envato Add-On permits Envato Authors to handle assist tickets / duties / growth from patrons who’ve bought any of their gadgets. It makes use of the Envato API to verify buy codes & Assist Entitlement, guaranteeing that the data is all the time updated every time a assist ticket is raised.
Observe: Model 2.1 makes use of the brand new Envato Market API. You will want to create a private token right here https://build.envato.com/create-token/ and use the brand new token within the API Key area of the Projectopia Envato Add-On Settings.
1. Obtain and set up Projectopia (4.0.0+)
2. Obtain and set up the Projectopia Envato Add On
3. Navigate within the Projectopia Menu to “Envato Settings”
4. Fill in your Envato API particulars, and add all gadgets that you simply wish to assist by means of the system.
5. That’s it, you’re able to go
HOW IT WORKS
You’ll discover that after putting in the Add On, there are new metaboxes within the purchasers and assist tickets sections of Projectopia. There may be additionally a brand new hyperlink on the login web page that enables patrons to register with their buy codes.
As soon as a purchaser registers, they may be capable to log in to the Projectopia Shopper Dashboard and lift assist tickets, request quotes for customized work and so on.
When a purchaser raises a assist ticket, they’ve to decide on which product they’re having points with. When the product is chosen, their assist entitlement is up to date and exhibited to them. You may select whether or not or not members with expired assist can proceed to boost a ticket.
As soon as the ticket is raised, you may see the freshest assist data within the ticket, so that you’ll all the time know if the customer is entitled to assist.
The client can even add a number of product codes if they’ve bought a number of merchandise from you, however every product code can solely be registered on the system as soon as.