Atlas – WP – Knowledgebase plugin helps you create a self-serve on-line library of details about a product, service, division, or matter, serving to you to scale back your assist quantity and improve buyer satisfaction.
Atlas comes with a contemporary feel and appear and two fantastically designed, mobile-ready themes to match your model.
- Two fantastically designed templates (Intercom and Startup type)
- Seize buyer satisfaction
- Gutenberg prepared (swap to Gutenberg blocks from settings)
- Simply management permalinks from the admin
- Edit all frontend labels from throughout the admin interface
- Search performance
- Customized CSS suport
- Search performance
- Further customized fields for Classes (Coloration, Font Icon and Picture)
- Comprehensive documentation
There are 4 Atlas sidebars accessible
- Atlas – Article Sidebar ( reveals on article single web page )
- Atlas – Class Sidebar ( reveals on Atlas class web page )
- Atlas – Search Consequence Sidebar ( reveals on Atlas search outcome listing )
- Atlas – Residence Sidebar ( reveals on Atlas data base residence web page )
There are 6 Atlas widgets accessible
- Common Articles
- Lately Up to date
- Latest Articles
- Latest In Class
- Lately Up to date In Class
- Lately Seen
NOTE! Sidebars and widgets work with the Startup frontend type.
NOTE! Presently, Atlas helps just one class stage, we imagine that’s a greater person expertise for each frontend customers and admin editors.
Classes do have three further customized fields which are getting used throughout the frontend (Coloration, Font Icon, and Picture).
NOTE! To make use of font icons with classes be sure you allow FontAwesome from the settings web page.
Prioritizing Person Expertise (UX) on Your KnowledgeBase Web page
- Purposeful data ( Make sure the questions and solutions proven are offering worth to the customers to make choices about your product )
- Contact or assist choices ( If a person doesn’t have their drawback solved or a query answered, supply a technique for them to immediately contact you )